What employees say about their bosses and their companies: Top Workplaces 2024

CLEVELAND, Ohio — What do employees say about their bosses and their “Top Workplaces”?

We picked some of the best responses from employee surveys, to feature. Here’s what they said:

“I love my job because…”

Mega workplaces

“As a first-time full job straight out of college, I feel as if the company really cares about helping me develop my professional skills, as well as cares about my personal wellbeing. I love that there are different community groups that we can join, and I love that the company as a whole operates on inclusivity.” – Progressive Insurance employee

“Being able to work from home for the first time has been such a blessing, but also for the first time I am working for a company that does not see me as a number, but a person that can bring value to the work that I do.” – Progressive Insurance employee

“The company keeps me updated and I love being able to help people and explain insurance and what it means.” – Progressive Insurance employee

“There are several reasons I adore my current position at Medical Mutual, one of the main reasons being it feels very similar to a family. After experiencing the loss of a family member, and moving to Ohio, I discovered a company that not only cares for me and my well-being, but also encourages me to grow and thrive within my position.” – Medical Mutual of Ohio employee

“I am able to help with other aspects beyond my job duties. I am able to learn more and expand my skills in a positive and encouraging environment.” – Medical Mutual of Ohio employee

“It allows me to meet both my personal and professional goals of being an advocate for quality care.” – Medical Mutual of Ohio employee

“The people environment at Huntington is wonderful. You can do a job anywhere, but if the people piece is missing, the job isn’t what it should be!” – Huntington National Bank employee

“I enjoy bringing the full resources of HNB to my clients and adding value to their operations. They see me as a valued partner in their business.” – Huntington National Bank employee

“I am able to work remotely, which is beneficial for me personally. I love the atmosphere and the work that I do. My team is amazing and supportive of both my professional life and my personal life.” – Huntington National Bank employee

“I am able to work autonomously and provide individualized care as patients request/require.” – Southwest General Health Center employee

“I feel like part of a family here. I come to work and enjoy being here. I not only have the opportunity to make an impact on patients’ lives but they also make an impact on mine. I can honestly say I love my job!” – Southwest General Health Center employee

“The amazing team of nurses and department staff I work with, and the great leadership of the managers. There is trust and encouragement from leaders.” – Southwest General Health Center employee

“I feel valued by the other team members around me and by my manager. I have the support I need to grow in my career here.” – Sherwin Williams employee

“The company cares about the overall well-being of its employees and achieving work-life balance.” – Sherwin Williams employee

“New ideas are listened to and encouraged, and I am given the freedom to complete my job at my discretion.” – Sherwin Williams employee

“Considering how large the organization is, I feel like I am counted as a person who has a voice and can feel comfortable to speak up at any time. I appreciate the opportunities we have been given to grow and expand our career.” – Cleveland Clinic employee

“My new role has a healthy work life balance and allows me to work full time but still have some flexibility. I also love my job because I have a huge passion for education, and I have a talent in teaching others.” – Cleveland Clinic employee

“It has allowed me to grow as an individual. It has given me opportunities to share my ideas and develop process improvements to make our work easier and more efficient.” – Cleveland Clinic employee

“Everyone’s opinion counts! If you have something to say, you can say it and it will be heard. You can ask questions and you will get an answer. My abilities are always stretched. If I feel I have too much on my plate to be effective for the company, I always have the option to ask my supervisor to evaluate my workload with me. Safety, life-work balance, and ensuring you have what you need for your job are key aspects of working at TA!” – TravelCenters of America employee

“I directly influence the talent we bring into the organization. Having the ability to drive culture and our diversity recruiting strategy is exciting!” – TravelCenters of America employee

“I’m made to feel that my job is important, not only to me, but to the company and our customers.” – TravelCenters of America employee

Top Workplaces 2024

Large workplaces

“I am constantly learning new things and am encouraged to voice my opinions. I feel heard here. I feel valued and appreciated and that makes me want to be the best I can be.” – National Interstate Insurance Company employee

“The people I work with are extremely supportive and make coming to work everyday fun and motivating.” – National Interstate Insurance Company employee

“My job is different every day. I love to be challenged and National Interstate is a great fit for me. I love the work I do and the results of the adjusters I coach and mentor.” – National Interstate Insurance Company employee

“Even though I work remotely, I never feel disconnected to anyone, be it corporate, support, HR or any of the other branches.” – CrossCountry Mortgage employee

“The people are really wonderful, and the atmosphere is positive. Everyone is helpful and friendly. There are great perks, fun events and management is great. The work from home option is a nice perk as well.” – CrossCountry Mortgage employee

“The company’s values align with my own and I believe my work has a positive impact on the company as a whole.” – CrossCountry Mortgage employee

“All of my fellow crew members and managers are some of the best I’ve ever worked with and it makes me enjoy working at Cane’s because of the great environment.” – Raising Cane’s Chicken Fingers employee

“Everyday I come to work my fellow employees and managers make me feel like I’m a superstar. They are all fun to work with and they are all good employees.” – Raising Cane’s Chicken Fingers employee

“It is my first job where I genuinely enjoy coming to work everyday. There is a unique balance between having fun but enforcing a good work ethic and standards.” – Raising Cane’s Chicken Fingers employee

“I make good money for what I do and there is a completely open line of communication between me, who is very low on the pole and my superintendent.” – Independence Excavating employee

“Every project is different. After 15 years, I still have the same excitement level as I did on my first day.” – Independence Excavating employee

“I work for an amazing company (that) cares what the employees think and feel. We’re treated as family and not just another number in a line. Hands down, the best company I have ever worked for.” – Independence Excavating employee

“Working from home is good for my mental health, my co-workers and boss are hardworking, supportive, and fun. I feel like my work makes a difference.” – Fifth Third Bank employee

“Working here allows me to combine my passion for finance with a dedication to providing excellent service.” – Fifth Third Bank employee

“We have the best senior leadership team in business banking – industry wide. They want us to win and will help when needed.” – Fifth Third Bank employee

“My leadership skills were noticed by my highly supportive management team! And the pay ain’t bad!” – Charter Foods employee

“It allows me to work the schedule that best suits me and my personal life.” – Charter Foods employee

“I love my job because everyone is so welcoming, and they don’t get mad when I’m not entirely sure of what I’m doing. They help me and guide me to do my best.” Charter Foods employee

“Every manager, even when not on your team, is willing to help out as well as other service admin’s with any questions and do it with a positive attitude.” – Leaf Home employee

“First and foremost the people, it’s a pleasure getting to collaborate with so many wonderful individuals. I also love working at Leaf because of the opportunities to grow as a professional.” – Leaf Home employee

“I am being challenged daily and have the freedom to implement my own management style to motivate and build my sales team.” – Leaf Home employee

“I am part of a collegial and friendly team that focuses on projects and matters that are important to the business. While there are meetings that I must attend, I have the freedom to set my own schedule. Additionally, the ability to work from home at least two days every week is critical to my job satisfaction.” – Vitamix employee

“I am trusted and allowed to truly own my work and decisions.” – Vitamix employee

“I feel like I am a valued part of a company that is looking to the future and taking steps to grow each day.” – Vitamix employee

“I feel like a part of something great! For once in my life, I can honestly say that my work makes me feel important, and that I am appreciated for the role I play in this institution.” – Hospice of The Western Reserve employee

“I am empowered to make decisions that make our workplace run smoothly and efficiently.” – Hospice of The Western Reserve employee

“I get to carry out the mission of this agency along side some of the most amazing, compassionate, committed people I have ever worked with.” – Hospice of The Western Reserve employee

Mid-size workplaces

“I am heard and encouraged to bring any new and fun ideas to senior level. At the same time, I am comfortable bringing any challenges up to the proper people, even if it’s the owner of the company.” – McDowell Real Estate employee

“When working at McDowell Real Estate, you are considered as a family member. Our company is incomparable to any others in the industry as our opinion’s truly matter and our owners do everything to support our best interests.” – McDowell Real Estate employee

“It’s real estate, what’s not to love?! The culture they have and practice every day makes it fun to get started every morning.” – McDowell Real Estate employee

“I help families to achieve their dreams of owning a home. I work with a lot of first time home buyers, they are unsure of the process…I have every tool needed with McDowell to take them step by step.” – McDowell Real Estate employee

“I can be myself and am surrounded by successful like-minded individuals, focused on growing, developing and achieving lofty goals as one team” – Rocket Mortgage employee

“We have the ability to help clients around the country meet their financial/life goals and/or put them in a much better financial situation. This can change lives for the better.” – Rocket Mortgage employee

“The team leaders are invested in my success, and provide me with the tools and training to be great at my job.” – Rocket Mortgage employee

“The people, the students, and the overall morale of the organization. I feel respected, valued, and trusted in my role.” – Saint Edward High School employee

“I know I am having a meaningful impact on the students we serve, and I get to work with such wonderful colleagues.” – Saint Edward High School employee

“I am in a welcoming and positive environment daily. The positivity and general “feel” from every single person in the building is unmatched. It is all about the students and providing the best environment for them by creating the best environment for the staff.” – Saint Edward High School employee

“Everyone is so kind and they really care about the staff and the clients. I never feel like I’m burned out at this job, and I get calls frequently about how the job is going. Literally the best job I have ever had.” – Home Instead CLE employee

“The organization’s owner has a clear vision on the operations and vision. She verbalizes her goals and recognizes each individual person’s contributions to the whole.” – Home Instead CLE employee

“It makes me feel good to make a huge difference in someone’s life. Not just huge but gigantic.” – Home Instead CLE employee

“I am allowed to be myself and grow at a pace specific to my strengths. My manager encourages me even when I don’t feel at my best.” – SPR Therapeutics employee

“I love being a part of a dedicated, passionate group of professionals. I feel privileged to help patients and their families.” – SPR Therapeutics employee

“It is very rewarding and humbling. I feel that my career at SPR has made me a better person.” – SPR Therapeutics employee

“Incept doesn’t make me feel like I’m just another body at work. I’m actually treated like a human but more like family.” Incept employee

“MIM challenges me everyday, I’m constantly having to learn new things to do the best job I can do and I want to do my best because MIM gives me the flexibility and benefits I need to make me want to stay, grow and thrive.” – MIM Software employee

“JFSA has provided me with a position where I can help others with my job responsibilities and skills. My co-workers are smart working professionals and good human beings. We are collaborative and work for the common good of the client and the caregivers.” – Jewish Family Service Association of Cleveland employee

“I have the flexibility to be a full-time team member and a full-time parent. Riley gives me the opportunity to balance home and work life easily and that means a lot!” – Riley Hotel Group employee

“I have wonderful, smart colleagues and feel valued even as a working parent who needs a lot of flexibility.” – Ulmer & Berne LLP employee

“I am supported so that I can focus on providing excellent care for patients, knowing the other parts of the puzzle are being taken care of.” – Apex Dermatology and Skin Surgery Center employee

“I wake up everyday excited to work. I am a part of a team that really appreciates me. I have the privilege of a remote job where my time is valued, with a schedule that fits my needs…” – Waste Dynamics employee

“I love my job because I feel heard, I enjoy a peaceful work environment and appreciate the kindness of management. It creates a supportive atmosphere where I can thrive professionally and personally.” The Equity Engineering Group – E2G employee

“I have been given the opportunity to grow within the company. I have never worked for a company where the executives are so down to earth and communicate with all employees.” – National Safety Apparel employee

“I feel that I am heard and not overworked and the company does a great job at including everyone.” – SSP Fittings employee

“I am trusted to do my work and have the freedom to think creatively. I get to work with people I love and who are like family to me. I’ve been given the opportunity to grow over my time at Jarrett, and I have come to know what I’m good at, what I’m not good at and where my passions lie.” – Jarrett employee

“My job is rewarding. Each day is an opportunity to live and breathe our core values with passion and innovation.” – Embrace Pet Insurance employee

“I can choose the amount of work I want. The pay affords a good life for me and my family. The benefits are outstanding. I’m trusted to do my job but can talk about concerns or ask for input when unsure.” – PITT Ohio employee

“I get the opportunity to lead many talented leaders who approach their roles with passion and clear direction. I get amazing support from my direct leader and know that I have the tools to succeed. – Advance Partners employee

Small workplaces

“Everyone helps create a positive and smooth workflow so therefore I never feel stressed out.” – Tendon Manufacturing, Inc. employee

“It doesn’t always feel like a job. I don’t leave the house in the morning upset that I have to go work (like other jobs I have held in the past).” – Tendon Manufacturing, Inc. employee

“It never feels like Groundhog’s Day here. We’re always doing something new and exciting.” – Tendon Manufacturing, Inc. employee

“I’ve worked here many years, and they have always been there for me. Through my good times and bad. They’re like family to me. To be quite frank, I would never even consider going to another job, because you’ll never find another company where, not just the bosses but the entire team is so wonderful.” – L’Nique Specialty Linen employee

“There’s always an open door policy where they actually hear you out! The people you meet become like family.” – L’Nique Specialty Linen employee

“I am valued as an employee and mother. I have the flexibility to be a mom and a great employee without stress.” – L’Nique Specialty Linen employee

“The team is supportive of each other, I feel valued. I enjoy what I do to support clients.” Open Practice Solutions, LTD employee

“I am encouraged to complete tasks and projects, not pressured.” – Open Practice Solutions, LTD employee

“I have people around me who care about me and recognize my good work.” – Open Practice Solutions, LTD employee

“I feel like I belong at this organization and wish I had found it earlier in life. I feel supported both professionally and personally. I love the freedom to choose my own schedule.” – Fully Accountable employee

“The work culture is excellent! Always encouraging and willing to train or assist when needed. – Fully Accountable employee

“We’re always evolving and working to be a better company and workplace for our employees, thanks in large part to ideas and initiatives that come from the bottom up. Everyone pulls together to help FA, our clients, and each other succeed. I love being a part of such a talented and caring group of people.” – Fully Accountable employee

“I have achieved a great deal professionally and personally.” – Mansour Gavin LPA employee

“I have autonomy to perform my work without micromanagement.” – Mansour Gavin LPA employee

“From the beginning of my employment I have been challenged, stimulated, and encouraged to succeed both as a professional and as an individual. I enjoy working alongside my colleagues. I have been able to push my creative envelope and enjoy an excellent quality of life here and at home.” – Mansour Gavin LPA employee

I am not punished for being unsure of myself but encouraged to learn and grown more confident. The people I work with believe in helping each other and creating a friendly atmosphere that fosters cooperation. The company is open to change for the better.” – Nexus Engineering Group employee

“I have the freedom to run my department the way I think it should be run. My input is valued in many aspects of the business. I feel appreciated and that helps me to find my work to be rewarding.” – Transport Services employee

“I have never been micro-managed. I am allowed to sell what my customers truly need for the success of their business, not what I am pushed to sell.” -Vintage Wine Distributor, Inc. employee

“This is the best place I have ever worked because the atmosphere is caring and my private life is as important to my employer as my professional.” – Child and Adolescent Behavioral Health employee

“I feel like I make a difference with everything I do! We do more than serve delicious, quality food – we support the community and each other to continue to grow and give back!” – Choolaah Indian BBQ employee

“I get to be a small beacon of hope and support, or a brief sense of…